Commercial Photography

Cancellation Policy/Rate Disclaimer

Cancellations & Rescheduling Notice Period: We require at least 24 hours’ notice for cancellations or rescheduling. Fees: Cancellations made within 24 hours of the appointment incur a $100 fee (waived for inclement weather). Refunds: Prepaid bookings can be applied as a credit to a future shoot. If a refund is requested, a 5% processing fee will be deducted. Weather & Drone Operations Weather Delays: There is no fee to reschedule due to poor weather. However, a $100 fee applies if we must return for a second visit to shoot exteriors. Drone Restrictions: Flights are subject to pilot discretion and Transport Canada regulations. Operations are prohibited in rain, snow, fog, or extreme temperatures (below -10°C or above 40°C), or winds exceeding 35 km/h. Pricing & Additional Fees​ Square Footage: Tier system is based on the total square footage of the house, including the basement. Image counts are determined by the size of the home and the specific Tier package booked (e.g., Tier 1 includes up to 35 delivered images, Tier 2 includes up to 50, Tier 3 includes up to 65, Tier 4 includes up to 80), rather than a fixed quota. Travel: Projects beyond a 50 km radius of Grimsby, Ontario, incur a fee of $0.75/km (Niagara region excluded). Return Visits: Split shoots or re-visits not caused by photographer error are subject to a $100 fee plus travel. General: All prices are subject to applicable taxes and may change without notice.